Bayesian probability underpins some of the principles of artificial intelligence (AI) to discover relationships or patterns. These form part of the trend for knowledge management to dig the wealth that lies at the bottom of the bank’s and fund’s databases. Some research shows that AI has benefit for the way in which we study stock-market movements.38 Customer relationship management reflects this drive towards profitable data-mining.
ATM machines use expert systems derived from AI principles to link the transactions with possible stolen bank cards. For example ($250 withdrawn from Site A)
+ ($250 withdrawn from Site B)
+ ($300 spent at Store C) using Card X = 75 % sure that this card has been stolen. American Express has been working with such a system based on AI for nearly 20 years. Citibank developed a computer-based credit-scoring system for profiling customer credit worthiness 15 years ago. Now, we have progressed and there are more compliance issues to handle in the 21st century.